![]() I was reading other posts with similar problems that suggests it could be something like electrical wiring and that the heating / street lights coming on could affect this but I doubt it.Īctually, just as I look at these logs I see the "PPP LCP Send Termination Request", now this looks very fishy to me for two reasons. I looked at the technical log of the router to see what exactly was happening around this time and took a screenshot, hopefully this will help narrow down the problem. The last two times atleast, we lost internet connection around 2-3am (this time was around 2:40am specifically) then it came back after a few minutes but at the reduced speed. Sadly the internet speed suddenly dropped once again, and this time I noticed a pattern. Well an update is due, the engineer that was booked didn't show up (not surprised) but the internet speeds had gone up from 2mb/s before the engineer came and had seemed stable so we didn't pursue another engineer visit. If your business is reliant on your broadband connection and you want fast repair times, why are you relying on a cheap consumer grade connection rather than a business connection with a proper SLA? This needs to be fixed ASAP, not in over 14 days like last time due to the awful organisational skills of both BT and openreach and their complete inability to schedule an appropriate engineer for the issue at hand. There must be a way to speed up this process of getting my line back to normal functioning speeds OR even better, fixing the root of the problem so this doesn't happen again. I've seen that BT equipment cap your speeds if you repeatedly restart your router which I don't, and for other reasons. I've seen this before, the same problem that happened around 4 months ago has happened again. However when it comes back online the speeds stay at 2mbps instead of the normal 55-60. ![]() This sometimes happens and takes the connect sometimes 20s to 2mins to come back online. This needs to be fixed ASAP, not in over 14 days like last time due to the awful organisational skills of both BT and openreach and their complete inability to schedule an appropriate engineer for the issue at wrote:Ģam last night: I was watching a youtube video on my computer, boom, I lose internet connection. Anyway here's what happened:Ģam last night: I was watching a youtube video on my computer, boom, I lose internet connection. This problem took over 14 days to solve last time which is unacceptable considering I rely heavily on a solid internet connection for my business. I don't know what is causing the issue but it's VERY inconvenient. Using that particular cable can be a big factor when it comes to upload and download speeds.You can read my previous posts to get an idea of whats going on here, it's happened again. If you are using Ethernet connection try to use cat6 cables. Also check the max speed on your wifi card. I also would recommend that you have at 200mb/s or better. btw, I tend to use the mega sync application for pc. If you are not sure how to do this manually, just go onto youtube and score a tutorial. They actually have 3rd party apps that can do this for you with ease or you can choose to do this manually. In my opinion, I feel like mega might (not sure) logs your IP and Mac address which in turn tells me that your up/download speeds may be capped after some time. Changing your mac address for some reason also seems to be a factor. I personally like nord, cyberghost or even express. I also noticed that if you change your IP address you may also get different upload/download speeds that actually may be favorable. I have noticed that somtimes if you clear you cache and such using ccleaner it helps. Hey, I kind of have an idea of what you mean.
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